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Privacy Policy

Privacy Policy

Your privacy is important to us.

This privacy policy sets out how the Company uses and protects any information that you give us when you use this website. The Company is committed to ensuring that your privacy is protected.
Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Company may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

During a purchase we may collect the following information:

  • Name
  • Contact information including email address and contact phone number
  • Demographic information such as your delivery address

What we do with the information we gather for a purchase

Personal information is stored for record-keeping, tax obligations, and warranty purposes only. Your email address may be used in transactional emails to provide you with information regarding the status of your order and for after sales support. We may contact you by email regarding future offers we think may be of interest.
We do not sell or share any of your personal information with any 3rd parties except where such information is required to finalise your order such as passing relevant information to courier, postal services responsible for delivering your order.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
As our store uses direct embedded payment systems provided by financial institutions our online servers do not store or have access to any credit card information provided during purchases except such details that are passed back to us from the card payment services such as the name of the cardholder and the last 4 digits of the card used.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preference.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Subscription Emails and Triggered Subscription Emails

By adding your email address to the subscription email field in our Subscription Email, Back in Stock Notification, Checkout Page Subscription, Triggered Email marketing tools, and providing it via the telephone, you acknowledge and agree to have your email address added to our email database for marketing purposes across the Klika Group of websites, including but not limited to Klika.com.au, Powertrain.com.au, Kahuna.com.au, Sarantino.com.au, and any other website or domain name Klika Group may acquire or launch in the future.
You can opt-out from our email database at any time by using the unsubscribe links in the marketing emails you receive, or by contacting us via email or phone.

Terms for Contactless Click and Collect Offer

Full payment is required to be processed prior to collection of goods. If payment is being processed by EFT or direct deposit to our bank account, clear funds must be received in our bank account prior to collection of goods.
Only select goods purchased via the telephone or the following websites are available for collection: Klika.com.au, Powertrain.com.au, Kahuna.com.au and Ebay.com.au
Collection is available from 41-45 Mills Road, Braeside Victoria, during our standard operating hours.
When collecting your goods please follow the instructions outlined in the SMS or email in relation to the collection.
Ensure you bring an appropriate vehicle to fit the goods purchased and that you bring support to assist you load the goods to your vehicle, as our staff are not permitted to assist in the loading process.
Our staff will place the goods next to your vehicle and confirm your purchase details whilst maintaining social distancing. Once details have been confirmed the product will be released into your possession. Please inspect the goods thoroughly as we will not accept claims of damage in transit once you have taken possession of the goods.
Do not leave the vehicle until such time as our staff leave the vicinity.
At all times, you are required to maintain social distancing with our staff and customers.
We reserve the right to vary these terms and conditions at any time. We urge you to review these terms regularly.
We reserve the right to suspend the click and collect services at any time, without notice.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • If you would like to opt-out of our direct marketing emails you may do so at any time by writing to or emailing us at sales@Kahuna.com.au or following the link provided in the email.
  • If you would prefer not to receive transactional email notifications related to the status and delivery of your order please email us at sales@Kahuna.com.au

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. 
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Data retention and destruction

When no longer required, personal information is destroyed in a secure manner or deleted.
You may request that your data be deleted from our records by contacting us by phone or email:
Email: sales@kahuna.com.au
Phone: 03 9790 0055
You can also visit our contact us page.